Privacy Policy

Vocalo ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use the Vocalo mobile application (the "App").

1. Information We Collect

Account Information. When you sign up we may collect your name, email address, and authentication credentials (e.g. Apple Sign-In token). If you use the App anonymously, we assign you a random identifier.

Usage Data. We collect information about how you interact with the App, including lessons completed, streaks, languages studied, and performance metrics.

Audio Data. When you use speaking practice features, audio recordings are processed for speech recognition. We do not store raw audio recordings after processing.

Device Information. We may collect device type, operating system version, and a unique device identifier for analytics and crash reporting.

2. How We Use Your Information

• Provide, maintain, and improve the App
• Personalize your learning curriculum
• Process in-app purchases and manage subscriptions
• Send you streak reminders and learning notifications (with your consent)
• Analyze usage trends to improve our product

3. Sharing of Information

We do not sell your personal information. We may share data with third-party service providers that help us operate the App, including:

• Convex — backend data storage and real-time sync
• RevenueCat — subscription and purchase management
• ElevenLabs — text-to-speech audio generation
• Apple — authentication and App Store services

These providers are contractually obligated to use your data only as necessary to provide services to us.

4. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

5. Security

We use industry-standard security measures, including encryption in transit and secure credential storage, to protect your information.

6. Children's Privacy

The App is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it promptly.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at the address below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App or on our website.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: support@vocalo.app